When the telecommunications group at General Motors initially began using Tableau dashboards to track service requests and incidents, reports had such long load times that managers couldn't use them effectively. "It really wasn't something they could use on their own, let alone use in a meeting," said Katrina Botting, who heads data strategy and intelligence for GM's telecom organization, in a presentation at Tableau Conference 2017. It wasn't until last year, when Botting and her team learned how to effectively utilize the software's data extract feature as part of GM's Tableau implementation, that reports loaded quickly enough to be truly self-service. The extract feature loads a snapshot of data stored on disk into memory; now, virtually all reports are based on extracted data, and reports that once took several minutes to load do so in seconds, Botting said. Managers in the telecom unit used to meet with each other just to make sure they a...
Human capital management ( HCM ) is the comprehensive set of practices for recruiting, managing, developing and optimizing the human resources of an organization. The phrase connotes an approach to human resource management (HRM) that views employees as assets that can be invested in and managed to maximize their business value. Software HCM has come to be nearly synonymous with the human resources (HR) function in organizations. In HR technology, the comprehensive software systems for managing HR processes differ little from HCM suites. For example, the functions of most human resource information systems (HRIS) are often the same as HCM systems. However, some observers use HCM in a narrow sense to denote just the labor-scheduling and time-tracking functions of HR. HCM suites are sold either as components of enterprise resource planning (ERP) systems or as separate products that are typically integrated with ERP. In recent years, on-premises HCM has been superseded by software as ...